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OnINBOX FAQ
How do we stop users from clicking report all the time?
How do we stop users from clicking report all the time?

Are there measures in place to prevent over-reporting?

Joshua Harris avatar
Written by Joshua Harris
Updated over a week ago

As the system is designed to accommodate this type of reporting volume, we don't recommend discouraging risky emails from being reported. You'll want to know about them.
However, it's also good to remember that OnINBOX's traffic light indicators ensure that the user is well informed about the hidden risks in an email, enough to make a decision to report, or not, without having to guess.
This helps eradicate false positives or unnecessary reporting volumes. An individual user is also only able to report an individual email once.

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